How we created
Dr. Xavier Sanchez
Bringing people to a better-self through web design
About Dr. Xavier Sanchez Garcia’s Website
Empowering Patients Through User-Friendly Medical Web Design
The goal for Dr. Xavier Sanchez Garcia’s website was clear from the beginning: to create a platform where patients could book appointments—both virtual and in-person—with ease, learn about procedures, and feel supported throughout their journey toward enhanced beauty and self-confidence. This project focused on building trust and providing an intuitive user experience that aligns with Dr. Sanchez Garcia’s commitment to patient care.
Project Goals and Key Features
Dr. Xavier Sanchez Garcia envisioned a website that went beyond aesthetics, offering practical functionalities to streamline the patient experience. Key features include:
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Customizable Procedure Pages: We structured procedure pages using ACF (Advanced Custom Fields) and Custom Post Types, allowing Dr. Sanchez Garcia’s team to manage and update procedure information independently. This structure ensures that every procedure—from descriptions to images and related patient information—is consistently displayed, making it easier for patients to understand their options and for the team to keep content up-to-date.
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CRM Integration for Seamless Management: To improve internal operations, we integrated a CRM system, enabling Dr. Sanchez Garcia’s staff to manage appointments and patient information remotely. This integration makes it simple for the team to collect and organize inquiries, track patient engagement, and maintain records without needing extensive knowledge of WordPress.
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Dual Appointment Booking Options: The website offers flexible appointment booking options, allowing patients to choose between online and in-person consultations. This feature supports patients in exploring procedures from the comfort of their homes, building confidence before they visit in person. By reducing the commitment required, this functionality has opened the door for more patients to inquire and connect with the practice.
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Interactive Chatbot Assistance: An integrated chatbot supports patient engagement by offering answers to common questions, guiding users through available procedures, and assisting with appointment bookings. Patients can connect with Dr. Sanchez Garcia’s team for immediate support, even outside regular office hours. This chatbot enhances accessibility and helps ensure that patients feel supported at every stage of their journey.
Beyond the Basics: Supporting Patient-Centric Design
In addition to the main website features, I developed a range of educational resources to empower the team. Custom video tutorials guide team members in navigating the website, updating content, and handling inquiries, ensuring that the website remains manageable and effective over time. By providing these resources, I helped build confidence in the team’s ability to maintain and use the website independently.
Final Thoughts and Project Impact
The website for Dr. Xavier Sanchez Garcia has been one of my most rewarding projects, blending technical expertise with patient-centered design. The clean, intuitive layout enables patients to easily find and understand procedures, while backend features streamline internal processes for the team. Receiving over 1,000 visits to date, the website has proven essential in enhancing patient outreach and building trust.
This project exemplifies thoughtful, patient-centered design in the medical field, particularly for plastic surgery. The collaborative effort with Dr. Sanchez Garcia’s team has resulted in a website that sets a new standard for functionality and patient engagement in medical websites, helping patients gain insights into transformative procedures while supporting the clinic’s growth.